I originally had a quote in October then lost my job in January. They occasionally called me to follow up with me just to touch base on when I would be ready to move forward. They were kind, understanding, and always available to answer any questions I had. I then was able to schedule and what a wonderful experience I had with their team. They were courteous, on time, called the day before, called the day of to let me know they were on their way. Once they got here they were professional and started working. The work was exceptional. I am so happy with the whole experience they provided. I am highly recommending them to everyone I know. Darlene