Reviews
Reviews
High winds managed to loosen downspout brackets to eventually blow the downspout right off
I reside in Crown Point, near the county line separating Lake and Porter Counties. This year has been particularly challenging with the damage left behind in the neighborhood after storms with both strong wind and rain. At my house, the winds took a toll on my gutter downspout tearing it away from the corner of the house. JB West Roofing & Construction’s Shawn Griffin made it over to securely install the downspout. In that visit, he also noticed that the gutter above the garage doors was sagging a little bit on one side where he discovered two gutter clips had pulled out. In a short period of time everything was corrected and repaired. My thanks go out to Shawn and the team at J&B West Roofing & Construction
Response from JB Roofing
Really appreciate you sharing this—those winds have been rough this year.
Glad Shawn was able to get out there, take care of the downspout, and catch the gutter issue before it got worse. That’s exactly what we want – fix the problem and keep an eye out for anything else while we’re there.
I’ll pass this along to him and the team. Thanks again for trusting us – we’re here if you ever need anything
Great Job
Professional from start to finish.
JB West is the absolute best!
Oh my goodness. Id like to tell you about Matt and his roofing crew. They were fast, friendly & fantastic. Im so impressed with my new roof. It looks great and its different then any other roof around my neighborhood. The way they did the new ventilation looks great and already feels different inside the house.
We’ve only just begun because when I met Patrick (Sales I believe) who happens to be my knight in shinning armor. He has held my hand through this whole remodeling project.
He’s helped get the insurance to pay properly for all of the damages that the storms have caused. And he’s helped me to get great deals on my new roof, fireplace, windows and siding yet to be started.
And thank you JB West for my project manager Kim. Shes been here with me all the way through. She’s even helped me finally find the darn awnings I was worried about. Thank you so much Patrick, Kim, Matt & roofing crew. I really would give you all a ten, but it looks like 5 is the highest.
Cant wait until the siding, and windows get started, so my magnificent fireplace crew (Jake & Casey) can get there 5 stars too.
New Roof 4-8-2026
Fantastic Service and Quality from the Quote (Chris) to the driver dropping off the supplies to the supervisor Calib. Very professional and detailed oriented. Took numerous photos before, during and after delivery. The crew was not stop they were ROOFING MACHINES. Numerous complements from my neighbors. If you’re not sure use JB West.
Replaced Several Sections of Shingles that Blew Off After Heavy Rain and Winds this Past Winter
Upon noticing a patch of missing shingles from the roof of my A-frame house, I immediately contacted the good folks at J&B West Roofing and Construction. Tommy Patterson and his work partner made it over to my house in the Crown Point area several weeks later to make the repair. From a visual perspective, the replacement shingles they used are a very close match to the rest of the roof shingles. Tommy also corrected any other loose shingles he discovered in the vicinity of repair area of the roof. They also made a quick fix on a downspout bracket where the screws to the bracket had pulled out of the siding trim. Overall, I was very pleased with the repair job Tommy and his partner did in making necessary repairs to my house. Thank You!
Excellent Customer Service
Brian quoted a new roof on my home. He arrived on our scheduled appointment on time and was very detailed and thorough with the quote. He was very easy to work with and answered all of my questions with no pressure. Thanks to Brian, this process (so far) has been seamless and I look forward to my new roof!
shingles replaced
Tyler Cuzink , on time finished job told me what he replaced and let me know other issues that could be a problem later.
Response from JB Roofing
Thanks Sharon!
JB west stands by their work
JB west installed shingles on our new house. Three years later we noticed a small leak that stained our bedroom ceiling. I contacted them and spoke with Caprice about my concerns. Caprice was very helpful and nice. She said they would stand by the quality of their work and sent a repair man to our house. The gentleman was very kind and found the issue. A nail went through the shingle creating a small hole in the roof. Once the outside repair was completed, Caprice coordinated with me to repair our bedroom ceiling. I met with repairman Marvin (very nice man with 35 years of experience) who also saw some small water damage I did not notice. Marvin repaired everything and it looks great! I was impressed how JB West stood by their work and fix the problem without hesitation free of charge. I will definitely hire them again for any future work needed on my house.
Response from JB Roofing
Thank you so much for sharing your experience with everyone. We absolutely try to stand behind our work! We are so happy that the team took great care of you.