Reviews

Reviews

Went Above and beyond

October 25, 2024

We were extremely satisfied with JB West roofing, and especially with Matt our crew leader. The crew was very efficient and paid attention to detail and Matt make sure that every base was covered. We also had a custom cupola to be installed on our roof, and they spent consider amount of time, making sure it would be installed perfectly. They also stayed late and went the extra mile to get the gutter guards done the same day, as well as the new wrap around our garage door. We would also like to commend Aaron our original salesman, and Brandy and Savannah in the office… All excellent to work with and represent JB West very well. We have already recommended this company to several neighbors and would not hesitate to recommend them to anyone. Thank you, JB West and team, for making this project go so smoothly.Show more

Gary B.

Response from JB Roofing

Thank you so much for giving a shout out to our awesome team, Gary!

Excellent Work

October 25, 2024

It was an extremely easy process from the very beginning with Drew who worked with our insurance, to scheduling the install, and with Frank as the foreman on site. The workers were professional, pleasant and very hard working…and they cleaned up all the debris. We are very pleased with the workmanship and highly recommend JB West and the crew who worked at our home.Show more

Tim S.

Response from JB Roofing

We are so proud of the great experience you had with our team! Thank you for sharing your kind words.

Excellent Service & Communication

October 25, 2024

I can’t say enough about my experience with JB West Roofing. Matt was overseeing my job and kept the communication open and explained everything. I felt I was in good hands. Michelle Dingma in the office was very helpful in addressing my invoice. The turnaround time was amazing. I would highly recommend them!

Michelle R.

Response from JB Roofing

Thank you Michelle! We are so happy to hear your experience was so great.

Fantastic experience

October 24, 2024

We were very impressed with this entire process. We’ve never had to have shingles replaced so we didn’t know what to expect but these guys were great. Everyone from the quote to the quality check follow up that was done did a great job staying in communication and keeping us updated. Price wise they were the best quote we received which was a bonus. The crew knocked this entire job out in one day and stayed until it was dark picking up around the property and making sure everything was done. The foreman, Matt, did an exceptional job staying involved throughout the job and making sure the job was completed as expected. The customer service from everyone here is very appreciated in making this such a great experience.Show more

Stacie B.

Response from JB Roofing

Thank you for the feedback, Stacie!

Excellent roof replacement

October 24, 2024

These guys were great! Communication was awesome and their work ethic unmatched! I would refer them to anyone!

Rick C.

Response from JB Roofing

We look forward to working with your friends and family in the future, Rick. Thanks!

Great Experience!

October 24, 2024

Frank and his team replaced our roof and it was a wonderful experience. They showed up on time, worked very quickly and did quality work. We love how the roof turned out and would highly recommend them to others.

Rachel H.

Response from JB Roofing

Frank and his team are some of the hardest workers around. Thank you for letting us know they did a great job again!

Wonderful!

October 24, 2024

Greg did the follow up for our roof replacement. It was really quick and easy. We love how the roof turned out and would highly recommend JB West to others.

Rachel H.

Response from JB Roofing

We are very proud to offer a Quality Assurance and Customer Experience step at the end of our process. Thank you for the feedback that Greg made this step quick and easy for you.

Excellent!!!

October 24, 2024

We finally had our roof done today and I must say I’m so glad Matt was there. He walked me through everything that needed done, when something popped up he immediately brought it to my attention. He had everyone working/running so smoothly! Offered services I didn’t even know they could do for me. Very pleased with our roof and chimney. Everything looks amazing! Everyone did a final walkthrough to make sure everything was left how they found it. I really appreciate you guys! Thanks for your hard work.Show more

Hayley J.

Response from JB Roofing

We’re so glad Matt took great care of you, Hayley! We hope you love your new roof for many years to come.

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