Reviews
Reviews
Older home feels NEW
Dean was prompt in visiting for a home estimate to replace vinyl siding, gutters, and fascia. He sent us renderings of our home and made adjustments so that we could visualize how things would look. He was very responsive and easy to work with. Brandi followed up with a conversation about our expectations and confirmed what they had on order was what we wanted. She notified us when material was expected, received, and scheduled installation. Boone and his crew arrived on site the following week. Boone was very thorough in asking questions about what we wanted and making suggestions for some of the things we didn’t think about in the initial process. Boone and his crew were great! His crew stayed busy to get the job complete and did a very nice job in workmanship and detail. We are happy with the results of our remodel. (The gutter crew is there today, and we anticipate their workmanship will be just as seamless and detailed).Show more
Response from JB Roofing
Thank you very much for your review, Melissa. It is so rewarding to hear that our team took great care of you every step of the way.
Great Customer Service
J&B West replaced our roof in August 2024 due to extensive hail damage. The new roof was done in a timely and professional manner. But what was really exceptional was the service provided by Matt Harrell from J&B West. Matt was J&B’s company’s sales representative. He was great to work with and guided us through the various roof options. His roof replacement bid matched the insurance companies estimated replacement cost thus the job was able to proceed without delay. In July 2025, I built 4’ x 3’ portico over my porch deck door. I contacted Matt to see if he could provide matching roof asphalt shingles to finish the small Portico. When I called him, he immediately remembered me and the work his company performed the prior year. Not only did Matt volunteer to provided me the asphalt singles free of charge but also provided me roofing underlayment as a barrier against moisture and leaking. My new portico looks great thanks to the above and beyond service provided by Matt Harrell and J&B West Roofing.Show more
Response from JB Roofing
We look forward to many more opportunities to partner with you, Keith. Cheers!
Great overall experience
Just had roof, siding, and gutters replaced. Overall, I could not be more pleased. Particular shout out to Boone and the siding crew. They really did a fantastic job — my house looks amazing! A neighbor who had his siding replaced by another company not long ago watched in amazement and told me I really hit the jackpot with this crew. I agree!! Thank youShow more
Response from JB Roofing
Thank you for your very kind words, Bridgette. We are thrilled that everyone in the neighborhood is excited about your project, too!
Gazebo roof
Crew and foreman, Frank, did a great job explaining couple issues that came up, roofing looks great and they cleaned jobsite up great, over all very happy with company and crew that did the work.
Response from JB Roofing
We are happy when you are happy! Thank you for letting us know about a job well done,
Great customer Service
Tim , George Jayson , Paul and Brandy were professional and friendly . Working together in a timely manner to get the job done. I will be working with them on phase 2 of our project. Also , Kudos to Jaysons crew from start to finish.
Response from JB Roofing
We love to hear from a happy homeowner, especially one who plans to partner with us again! We are proud to be your home exterior partner for life.
Excellent experience
My entire roof install project was an excellent experience from start to finish. From Savannah and the friendly office staff, to working with Drew Ummel who I can’t say enough good things about, to everyone on my hard-working roofing team who hit the ground running from the minute they arrived, until my roof was finished. My property was well protected and their clean up was perfect. In all honesty, after experiences with others, JB West Roofing did a beautiful job, and restored my faith and trust in contractors.Show more
Response from JB Roofing
So many people have had terrible experiences with contractors. Although we aren’t perfect, we try our best to change the narrative on what it is like to deal with a home remodel. Thank you for letting us know it is working!
Jared and crew
We had our roof replaced this June, 2025 by Jared and his crew. The roof looks great and the crew was great. They worked fast and cleaned up all debris ! I didn’t find a single nail anywhere. I have already recommended this company to a family friend.
Response from JB Roofing
Thank you for the review and recommendation! We truly appreciate both.
Fantastic job
My friends and family have used JBWest many times over the years. So when it was time to have my Mom’s house done only one place I called. Roofing, siding and gutters all done in one week. Professional, friendly and polite teams worked hard to make her house looking fantastic and best on her block. Thanks for all the hard work in this project. Anyone looking to have work done look no further than them.Show more
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