Reviews
Reviews
Trust, Honesty and Professionalism
There was a knock at my door and when I answered it there was a man named Matt Harrell standing there. He started telling me that I needed a new roof because I was missing some shingles and he represented JB West Roofing a company that had been in M.C. for a long time and he didn’t want any damage to come to my house. I told him that I was aware of the missing shingles as I had just picked them up from my yard and put them in a pile.Show more
This made me nervous to have someone just stop by like that and I told him that that was okay and I was going to have my brother go up on the roof with me to see how bad it was. He gave me his card and told me to call him if I decided to use his company. I told my brother about the whole incident and that I didn’t TRUST anyone that just came to my door like that.
He came over and we went up on the roof to discover that yes indeed there was damage to the roof besides the missing shingles. Matt came by to see if he could at least tarp where the shingles were missing at no cost. After some back and forth, I agreed. Matt was very nice and PROFESSIONAL and said that if I agreed he would come back when my insurance adjuster was here. I agreed because after talking to Matt several times I decided to TRUST him.
Matt worked very hard with his managers Justin and Alex to come up with a plan that would get me a new roof for the money allocated by my insurance company. And I mean they worked hard at it! He came by with a contract that suited me just fine and I signed it. He was HONEST and did just what he said he would do.
The team came over with Emerson (I didn’t get his last name) and Matt Cannan and they and their team did a very PROFESSIONAL job. I was in the house and could hear how hard and quickly they worked. They gave me a new roof and Sean replaced the gutter covers as well, AND they stayed within the amount allocated by my insurance company. Just like Matt Harrell had promised! HONESTY. They had covered the entire area close to my house with tarps and cleaned up everything before they left. Matt Harrell came by to make sure I was satisfied with the job and believe me I am!! I would recommend JB West to anyone that has value in Trust, Honesty, and Professionalism.
DaVinci slate roof
The Davinci artificial slate roof came out amazing! The supervisor Joe Bahm and his team was excellent! Very knowledgeable. Always on time, skillful and professional. This was a tough job and it took a great deal of time, but the results are amazing!
Response from JB Roofing
We agree that the results are stunning. So happy to hear the experience was well worth it!
Great Company!!
We recently had the front half of our roof replaced by JB (had the back section replaced by JB last fall) and we’re so happy with the work they did! Matt and the crew had it all done in no time and left our property way better than before they arrived! They even cleaned out my gutters!! They were very professional and Matt kept me updated the entire time. We highly recommend JB West!Show more
Response from JB Roofing
Thank you for your review! We love to hear from a returning customer.
Awesome work
Clinton worked side by side with us and gave us the best steps to take with insurance. He does a great job. I highly recommend the company and this employee
Response from JB Roofing
Thank you for letting us know about a job well done by Clinton!
Boone and crew
Had siding replaced by Foreman Boone and his crew. I’m extremely pleased with the quality and professionalism of their work. They went above and beyond my expectations, going so far as to do a couple of minor repairs to the soffit that were not part of the quote. I would highly recommend this company.
Response from JB Roofing
Thank you for taking the time to share your experience, Steve. We appreciate your kind words.
Great teamwork!
Jared and his crew worked tirelessly from sun up to sundown in the 90 degree heat. They did a total tear off and replacement of the roofs on the main house, detached garage, and gazebo. All completed in one day! They did a terrific job. I would highly recommend them.
Response from JB Roofing
Thank you for your recommendation, Gary. We appreciate your feedback.
New roof
JBWest replaced my roof after a storm. Jared and his crew did a great job tearing off and replacing the roof in one day, including clean up.
Response from JB Roofing
Thank you for taking the time to recognize a job well done. We appreciate you!
Highly Reccomended
Last September 2024 I contracted JB West to replace my soffits, facia, gutters (with) seamless, gutters guards, downspouts and siding above the brick up to the roof. I told them exactly what I wanted and they gave it to me. Everything was done perfectly, down to the small details of fit and finish. Clean up was excellent. They not only inspired the most confidence but were the most reasonably priced of the four companies who gave estimates.Show more
Response from JB Roofing
Thank you so much for your kind words. We’re so glad you chose to partner with us on your project!
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