Reviews

Reviews

Fantastic Service

October 25, 2024

We had our roof, and siding installed by J & B West Roofing. I cannot say enough good things about the guys on both crews. Thanks so much to Scott Snyder for making sure everything was exactly right. They did an absolutely awesome job with the install. They went out of their way to make sure we were more than satisfied. Once the job was complete they made sure everything was cleaned up and put away and even helped my husband put our grill back on our deck. Would definitely recommend them to anyone considering having this done.Show more

Charlotte H.

Response from JB Roofing

Thanks for letting us know what a great job our team did. Enjoy your new curb appeal!

No Pressure Sales

October 25, 2024

Sean came to speak about our estimate with no pressure sales. He is persersonable, kind, listens, offers suggestions, all with a smile behind that mask. Job very well done Sean!

Pat F.

Response from JB Roofing

Thanks, Pat. Sean has been a great addition to our team!

Our new roof

October 25, 2024

J&B West Roofing Installed our new roof last month and my wife and I could not be happier. Their entire crew were very professorial. They got right to work upon arrival and stayed at it until the job was complete. Our roof was in bad shape due to the hail storm in 2019. Some leaks had occurred and they were repaired straight away. John McComas is a great person to talk with. Amy concerns that I had were explained right away. When the job was done, and the area was cleaned up so well that I could not even tell that they had been there. Lori Hocza is a wonderful person to talk with on the phone also. She took very good care of us and helped us to get through every thing correctly. I can’t thank her enough. Truly a great lady. I have always been told how well J & B West does their work. They are a very good company to work with and to have do your job. Can’t thank them enough. It was a pleasure to watch them since I use to do that kind of work when I was much younger. They pay attention to the detail just like I use too.Show more

Brian S.

Response from JB Roofing

Thank you for the detailed review, Brian. An excellent customer experience is our company’s number one goal. It is great to hear that team members through all departments are consistently working toward that goal!

new roof

October 25, 2024

We needed some repairs for our roof in order to get new gutters. Abby Durkin came out and spent over an hour looking at our roof and taking pictures. She even saw hail damage and helped me place a claim. So now we are not only getting the repair done but an entire new roof. Abby has such a wonderful personality, and takes the time to listen to you and has helped us tremendously. I can’t thank her enough. Our roof is getting done at the end of July and look forward to meeting more of the staff from J & B West Roofing.Show more

Linda C.

Response from JB Roofing

Thanks for your kind words, Linda. We really enjoy having Abby on our team, and we can’t wait to see your new roof at the end of the month!

So appreciative

October 25, 2024

Mark is the best. My insurance company is giving me a hard time regarding my roof repairs. Mark has gone above and beyond to collect the very specific pictures that they have requested. Mark is fighting for a full roof replacement as hard as he would fight for his own! Thanks Mark Mueller!

Terri T.

Response from JB Roofing

We are so glad to hear Mark is hard at work for you! Having a contractor advocate for you is a smart move that many homeowners don’t do. We’re hoping your insurance carrier agrees to everything you deserve.

New roof process

October 25, 2024

I wrote a review already, but i would like to mention another important person as well. Patrick Weinacker was also a great person to get the ball rolling on our new roof install. He did an outstanding job helping us to get things organized and explained everything in great detail. We can not thank him enough.Show more

Brian S.

Response from JB Roofing

Thank you for adding Patrick. He is a very experienced sales estimator, and we are grateful to have him on our team.

Complete home make over

October 25, 2024

Tim was absolutely hands down amazing, he pays attention to every detail and makes sure everything is done correctly. He is the best project manager we have ever had the pleasure of dealing with. When you have a concern he takes care of it. Extremely professional, hard working and dedicated to his job. I would recommend him to anyone and everyone who needs to have something done on their home.Show more

Sara H.

Response from JB Roofing

Thank you so much for your review. During his tenure with us, we’ve seen Tim move up the ladder (no pun intended) specifically because of his attention to detail and dedication to excellence in all he does. We’re happy to have him as part of our team!

Awesome, Quick Service

October 25, 2024

Loved the personal touch and the continued calls from staff to stay in touch and check how our insurance process was going. When the time came to get the job done, it was done quickly and efficiently. They were able to fit us in immediately as we were in the process of selling the house the new roof was going on. I would recommend J&B West to anyone looking to have quality, affordable work done to their house.Show more

Ed S.

Response from JB Roofing

So glad our team was able to help you, and do it so quickly! Thank you for your review.

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