Reviews

Reviews

Great Customer Service

July 13, 2025

J&B West replaced our roof in August 2024 due to extensive hail damage. The new roof was done in a timely and professional manner. But what was really exceptional was the service provided by Matt Harrell from J&B West. Matt was J&B’s company’s sales representative. He was great to work with and guided us through the various roof options. His roof replacement bid matched the insurance companies estimated replacement cost thus the job was able to proceed without delay. In July 2025, I built 4’ x 3’ portico over my porch deck door. I contacted Matt to see if he could provide matching roof asphalt shingles to finish the small Portico. When I called him, he immediately remembered me and the work his company performed the prior year. Not only did Matt volunteer to provided me the asphalt singles free of charge but also provided me roofing underlayment as a barrier against moisture and leaking. My new portico looks great thanks to the above and beyond service provided by Matt Harrell and J&B West Roofing.

Keith F.

Response from JB Roofing

We look forward to many more opportunities to partner with you, Keith. Cheers!

Great overall experience

July 11, 2025

Just had roof, siding, and gutters replaced. Overall, I could not be more pleased. Particular shout out to Boone and the siding crew. They really did a fantastic job — my house looks amazing! A neighbor who had his siding replaced by another company not long ago watched in amazement and told me I really hit the jackpot with this crew. I agree!! Thank you

Bridgette Faulkner

Response from JB Roofing

Thank you for your very kind words, Bridgette. We are thrilled that everyone in the neighborhood is excited about your project, too!

Gazebo roof

July 10, 2025

Crew and foreman, Frank, did a great job explaining couple issues that came up, roofing looks great and they cleaned jobsite up great, over all very happy with company and crew that did the work.

Ron Unger

Response from JB Roofing

We are happy when you are happy! Thank you for letting us know about a job well done,

Great customer Service

July 2, 2025

Tim , George Jayson , Paul and Brandy were professional and friendly . Working together in a timely manner to get the job done. I will be working with them on phase 2 of our project. Also , Kudos to Jaysons crew from start to finish.

Sheri Harder

Response from JB Roofing

We love to hear from a happy homeowner, especially one who plans to partner with us again! We are proud to be your home exterior partner for life.

Excellent experience

July 1, 2025

My entire roof install project was an excellent experience from start to finish. From Savannah and the friendly office staff, to working with Drew Ummel who I can’t say enough good things about, to everyone on my hard-working roofing team who hit the ground running from the minute they arrived, until my roof was finished. My property was well protected and their clean up was perfect. In all honesty, after experiences with others, JB West Roofing did a beautiful job, and restored my faith and trust in contractors.

Debra M.

Response from JB Roofing

So many people have had terrible experiences with contractors. Although we aren’t perfect, we try our best to change the narrative on what it is like to deal with a home remodel. Thank you for letting us know it is working!

Jared and crew

June 27, 2025

We had our roof replaced this June, 2025 by Jared and his crew. The roof looks great and the crew was great. They worked fast and cleaned up all debris ! I didn’t find a single nail anywhere. I have already recommended this company to a family friend.

Joe Goetz

Response from JB Roofing

Thank you for the review and recommendation! We truly appreciate both.

Fantastic job

June 21, 2025

My friends and family have used JBWest many times over the years. So when it was time to have my Mom’s house done only one place I called. Roofing, siding and gutters all done in one week. Professional, friendly and polite teams worked hard to make her house looking fantastic and best on her block. Thanks for all the hard work in this project. Anyone looking to have work done look no further than them.

Charles Whelan and Catherine Bradbury

Super job!

June 19, 2025

We had a whole new roof installed in approximately 8 hours of work (we had a rain delay)…this was a large job and Frank had a large crew to get it done. No one was slacking on their job. I had no idea of the amount of noise and debris this would create….yet, when the job was finished it was COMPLETELY cleaned up! The roof looks great, and has a nice warranty.

Sharon Goldman

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