Reviews
Reviews
Excellent Service & Communication
I can’t say enough about my experience with JB West Roofing. Matt was overseeing my job and kept the communication open and explained everything. I felt I was in good hands. Michelle Dingma in the office was very helpful in addressing my invoice. The turnaround time was amazing. I would highly recommend them!
Response from JB Roofing
Thank you Michelle! We are so happy to hear your experience was so great.
Fantastic experience
We were very impressed with this entire process. We’ve never had to have shingles replaced so we didn’t know what to expect but these guys were great. Everyone from the quote to the quality check follow up that was done did a great job staying in communication and keeping us updated. Price wise they were the best quote we received which was a bonus. The crew knocked this entire job out in one day and stayed until it was dark picking up around the property and making sure everything was done. The foreman, Matt, did an exceptional job staying involved throughout the job and making sure the job was completed as expected. The customer service from everyone here is very appreciated in making this such a great experience.
Response from JB Roofing
Thank you for the feedback, Stacie!
Excellent roof replacement
These guys were great! Communication was awesome and their work ethic unmatched! I would refer them to anyone!
Response from JB Roofing
We look forward to working with your friends and family in the future, Rick. Thanks!
Great Experience!
Frank and his team replaced our roof and it was a wonderful experience. They showed up on time, worked very quickly and did quality work. We love how the roof turned out and would highly recommend them to others.
Response from JB Roofing
Frank and his team are some of the hardest workers around. Thank you for letting us know they did a great job again!
Wonderful!
Greg did the follow up for our roof replacement. It was really quick and easy. We love how the roof turned out and would highly recommend JB West to others.
Response from JB Roofing
We are very proud to offer a Quality Assurance and Customer Experience step at the end of our process. Thank you for the feedback that Greg made this step quick and easy for you.
Excellent!!!
We finally had our roof done today and I must say I’m so glad Matt was there. He walked me through everything that needed done, when something popped up he immediately brought it to my attention. He had everyone working/running so smoothly! Offered services I didn’t even know they could do for me. Very pleased with our roof and chimney. Everything looks amazing! Everyone did a final walkthrough to make sure everything was left how they found it. I really appreciate you guys! Thanks for your hard work.
Response from JB Roofing
We’re so glad Matt took great care of you, Hayley! We hope you love your new roof for many years to come.
Good as new
We decided to call on JB West for an estimate on a new roof and gutters. Several neighbors hired them and were very pleased with their results. Patrick was prompt with his estimate and diligent in finding the correct ( uncommon )colors for the drip edge and gutters. Frank and his crew arrived at exactly the time they said they would and worked until dark. We’re waiting to have the gutters and downspouts done as they had to be special ordered because of the odd color. The crew cleaned up very well and were very polite. It was nice to get a courtesy call back to see if we had any questions or complaints. Thank you for a job well done. Your professionalism is appreciated!
Response from JB Roofing
Thank you for letting us know about an awesome experience, Kurt!
Great job and experience!
The crew did an excellent job starting with Patrick Weinacker making the estimate on Roofing, Siding and gutters. Then Matt came in with his roofing crew and installed the new roof. They cleaned as they went along and all the debris was removed . I was amazed how the preparation prior to doing the jobs were done so no other damage would occur! Then the siding crew came in and repaired the damaged siding! Then the gutter guys came in and stayed way past dark to ensure that the gutters and gutter guards were installed! The staff in the office were instrumental in ensuring we knew when and who was coming! The secretaries who ordered the products needed were so helpful! They keeper us in the loop when all the material was ordered and when it came in so we could plan our day without worrying about when the work was to be done! Thank You for your teams and how professional they were!
Response from JB Roofing
Thank you so much for your detailed review. We appreciate you taking the time to acknowledge so many people on the team.
Write your review
Get A FREE Quote
Get Started Now



