Reviews

Reviews

Roof, Soffit and Gutters installation

The work was excellent, I had the decking on my roof replaced and a new roof installed in one day and 2 hours. They worked as late as light allowed, but had to come back and finish it the next morning. The gutter and soffit crew also did an excellent job, both crews did an excellent job of cleaning up. I only have one small negative comment, would have communication as to when the next part of the project would be done. Other than that I would recommend J& B highly, very impressed with everyone I dealt with.

David W.

Response from JB Roofing

Thank you for your feedback, David. As we continue to grow, we are working diligently to improve all of our communications internally and externally.

New Roof

Chad and the crew did a great job with removing the shingles, replacing bad plywood, installing new shingles, and clean up. The crew worked with high energy and professionalism. Thanks for a job well done!

James M.

Response from JB Roofing

Thanks James for letting us know our guys and gals are out there doing great work!

Superb Response Time

I recently had a variety of work performed by JB West. Today, Sunday, my neighborhood had heavy wind gusts at times over 60 MPH . There was about a 10 foot section of soffit that was ripped by the wind leading up to the highest apex of my garage (say 25 feet high). I texted Logan of the problem . He texted Tim , one of the JB West managers. When Tim arrived, he said that he was thinking about taking care of it Monday, but he could not rest knowing that it had the potential to damage other property or hurt someone walking by. He drove 45 minutes one way, on a Sunday evening, to take care of the matter that he had not even caused. I was stunned with the response and am truly appreciative of the professionalism and ownership he took with the situation. JB West should be very proud to have someone of his character on their team. If all employees reacted like Logan and Tim did tonight the world would be a happier place. Tim went the extra mile literally. He represented JB West very well and put a smile on this customers face heading into the new week. Thank you!

Steve E.

Response from JB Roofing

This is awesome to hear! We are very luck to have team members like Tim who take so much pride in their work.

Professional Company

We had a good experience with J & B West. From the original estimate, to having a new roof, new soffit and then gutters, everything was done very professionally. Basically was three different crews on each phase, and the work and clean up was very good. Coordination between the three worked out as they worked around our vacation and then around the weather. Each supervisor worked with us and completed the jobs with total walk arounds, and all of the clean ups were exceptional. Completion was on election day.

GARY W.

Response from JB Roofing

Thank you for your review, Gary. Multi-trade projects are always more of a challenge to coordinate, but our team works hard to make them as smooth as possible.

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